ZRODelta wants you to be completely satisfied with its products and services. There are three reasons to return a product, and each reason has an associated procedure for return described below: Customer Discretion Return, Improper Service Return, and Warranty Return.
Customer Discretion Return. Sometimes, you may no longer wish to utilize or keep an ordered product that is still in as-new condition and in its original packaging. If this is the case, please ship the product back to ZRODelta along with a copy of your original invoice. A full refund will be provided within 5 business days of receipt, less applicable shipping costs.
Improper Service Return. In the unlikely event ZRODelta ships a product different from what you ordered, please utilize our contact form and select “RMA”, detailing the problem in the notes section. ZRODelta will email you a return shipping label and exchange the product for the correct product, or issue a full refund upon receipt of the product, whichever you prefer.
Warranty Return. Should your firearm require repair for a warranty issue, please utilize our contact form and select “RMA”, detailing the problem in the notes section. ZRODelta will email you a return shipping label, correct the warranted deficiency, and return the firearm to you.